We want you to be fully satisfied with our special products so If you by any chance receive a product that is damaged or bad quality, please send it back and we will give you a new one in return!

Please note: This policy applies to new products that you have just received. Products that were used for cleaning the dust, as a toy for dogs, and socks that have been worn for a week on the mountain and then forgotten somewhere in the plastic bag for days can’t be returned. We can’t give you new stuff just because you don’t take care of your things.